Effective Date: September 10, 2026
At OJAY Realtors, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or enquiring about our properties and real estate services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
We may collect information you voluntarily provide when you:
- Submit a property enquiry
- Request property details
- Schedule a property inspection
- Contact us by phone, email, or WhatsApp
- Request information about buying, renting, or selling a property
- Subscribe to property updates or communications
- Submit information through forms on our website
Depending on your interaction with us, this information may include:
- Full name
- Email address
- Phone number
- WhatsApp number
- Preferred property type
- Preferred location
- Budget or property requirements
- Any other information you choose to provide
We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage data.
2. How We Use Your Information
We use collected information to:
- Respond to your enquiries
- Provide property information and recommendations
- Arrange property inspections and viewings
- Communicate with you regarding properties and services
- Assist with buying, selling, renting, or investing in real estate
- Provide requested documents, pricing, and property details
- Improve our website and services
- Send relevant property updates where you have requested or permitted them
- Prevent fraudulent, unauthorized, or unlawful activity
We only use your information for legitimate business purposes connected with our services and your interactions with OJAY Realtors.
3. Property Enquiries
When you submit an enquiry about a property, the information you provide may be used by OJAY Realtors and relevant representatives involved in responding to your enquiry.
This may include contacting you by phone, email, or WhatsApp to provide property details, confirm availability, arrange inspections, or discuss your requirements.
Submitting an enquiry does not guarantee the availability of a property. Property prices, availability, features, and payment terms may change without prior notice.
4. Communications
If you provide your contact details, we may contact you regarding your enquiry or other relevant real estate opportunities.
Where appropriate, we may communicate through:
- Telephone
- SMS
- Other communication channels you have provided
You may request that we stop sending non-essential marketing communications at any time.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure the effectiveness of our marketing activities.
Cookies may help us understand which pages visitors use and how they interact with our website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
We may use trusted third-party services to support our website, communications, analytics, advertising, or other business operations.
These services may process certain information on our behalf and may have their own privacy policies.
We do not sell your personal information to third parties.
7. Sharing of Information
We may share relevant information where reasonably necessary to provide our services or complete a transaction.
This may include sharing information with:
- Property developers or property owners
- Authorized agents or representatives
- Professional service providers
- Technology and communication providers
- Legal, regulatory, or government authorities where required by law
We take reasonable steps to ensure that information shared with third parties is handled appropriately.
8. Data Security
OJAY Realtors takes reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore understand that information submitted through the internet carries some level of risk.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.
When information is no longer required, we may securely delete or anonymize it.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
To exercise a privacy-related request, please contact us using the details provided below.
11. Children’s Privacy
Our website and services are primarily intended for adults. We do not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Links to Other Websites
Our website may contain links to third-party websites, property developers, service providers, social media platforms, or other external resources.
OJAY Realtors is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or how OJAY Realtors handles your personal information, please contact us:
OJAY Realtors
Address: 22 Razak Balogun Street, Surulere, Lagos, Nigeria
Phone / WhatsApp: +234-805-550-1863
Email: info@ojayrealtors.com
Questions About Your Privacy?
If you have any concerns about your personal information or would like to exercise your privacy rights, contact our team at info@ojayrealtors.com.